Returns & Exchanges

At Something Went Wrong, we believe that even if your order didn't go as planned, your return process should be seamless and stress-free. We offer a 30-day window for all returns and exchanges to ensure you are completely satisfied with your experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing