Frequently Asked Questions

Everything you need to know about shopping with Something Went Wrong.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary based on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original condition and packaging to be eligible for a full refund.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Are your products covered by a warranty?

Yes, all products come with a standard one-year manufacturer's warranty against defects in materials and workmanship.

Can I change or cancel my order after it's placed?

Orders can be modified or canceled within 1 hour of placement. After that window, the order is sent to our warehouse for processing and cannot be changed.